Welcome to the Support Center

Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
PLEASE BE AWARE, we will often reply to your tickets with questions to which we need answers BEFORE we can ascertain what the problem and right course of action is.
Please answer those questions in under 4 hours, because after that time the ticket will be automatically closed.
PLEASE RESPOND to the ticket ONLINE IN THE SUPPORT SYSTEM, that way it reaches the person who works on that ticket the fastest

For emergency support:

Maitre'd related 033 0445 445 4
General (computers out etc) 033 0445 445 1
Telephony 078 1595 4286